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SHIPPING INFORMATION

Currently we offer USPS as our main shipping carrier, with the expectation of adding more options soon.  We offer standard ground and expedited services.

Currently we do not ship internationally due to customs restrictions and duties/taxes.  For a list of our international partners, please view our WHERE TO BUY page for a list of international retailers who can provide you with our top quality products.

Once your order ships, you will receive an automated email with tracking details and expected delivery date.  The number of days depends on the shipping option you selected.  Please keep in mind that only business days and non holiday days are counted during transit.

Sometimes certain materials are out of stock which may cause longer than average delays.  In order for us to provide each of our customers with the best service, we opt to not allow backorders.  On special occasions, we will offer presales on new items with clear ETA dates.

PAYMENT INFORMATION

We offer our customers a variety of flexible payment options.  All major credit cards are excepted as well as Paypal.  All credit card purchases require correct billing addresses and CCV codes.  Some transactions may require additional verification in order to protect against fraud.

Yes, our site features additional security measure to protect our customers payment processing.  Our website uses state of the art encryption technology to ensure your private information remains safe.

ORDERS AND RETURNS

Placing an order is safe and easy on our website.  Simply go to our PRODUCTS page to view all our top quality products.  To view more about a specific product, just click on any of the items.  If you wish to purchase that product, click “ADD TO CART” and begin the checkout process.

Cancelling an order or making changes is fast and simple.  Just go to our CONTACT US page and fill out the form and submit an inquiry.  Remember to include your order number and contact details.  Please keep in mind once an order is processing or shipped, we will not be able to make changes.

No, while we would love to have you join our Army, you do not need an account to place an order.

Once your order ships, you will receive an automated email with tracking details and expected delivery date.  The number of days depends on the shipping option you selected.  Please keep in mind that only business days and non holiday days are counted during transit.

If you have any questions regarding an order or product, contact our friendly customer service staff.  Our support team will be happy to assist you with any inquiries you may have.  You can call or email us by visiting our CONTACT US page.

We stand behind every product so we offer with a 30 day, 100% money back guarantee! If there is a problem with the product, your product(s) may be exchanged at no cost or returned for a full refund.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To request a return simply reach out to info@apocalypselabz.com and let us know the issue with the product. We will give you the return shipping address, and once we receive the product within 30 days we will issue your refund. It may take up to 3-5 working days for the bank to recognize the credit on your end and for your account to reflect the credit.

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